Contact Center eBook:

Key End-of-Life & Support dates for 2016/2017:
Ensure your Genesys Solution is Supported


There are many components that make up your premise-based Genesys solution: the Genesys software itself and the various operating environments. These dependencies go beyond your data center and also include desktop operating systems, browsers, and other software required for the agent.

Vendors, such as Genesys, Microsoft, and SAP BusinessObjects, have their own release cycles and resulting End-of-Life and End-of-Support dates. Keeping track of these key dates and the changes required to maintain a supported system can be challenging.

Aria Solutions' Services & Support Team developed this eBook to remind you of the key changes happening in the next 12 to 24 months around these components:
  • Life Cycle Information for Genesys Products
  • Genesys End-of-Support Dates for Various Operating Platforms
  • Other Operation Platforms:
    • Nuance
    • VMWare
    • Microsoft
    • Apache Tomcat

To prepare for the fast approaching dates, download your free copy today.
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This eBook is a must read for all Genesys users!
About Aria Solutions

Aria Solutions has been partnering with Genesys for nearly 20 years, successfully executing complete Genesys contact center solutions that involve strategic consulting, professional services, system support, managed services and products. Aria employs over 50 contact center experts with a thorough methodology, knowledge and experience in helping companies create exceptional customer experiences and delivering positive business results. They enabled over 500,000 agents, completed over 1000 contact center projects, and provided 24/7 support for the largest, most complex contact centers - that include many Top Fortune 1000 companies.


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